We respect your privacy and follow reasonable safeguards aligned with the Philippine Data Privacy principles.
1. What We Collect
- Basic information: name, phone number, email address.
- Order and reservation details, including delivery address and chosen payment method.
- Communications you send to us (e.g., inquiries or support tickets).
2. How We Use Your Data
- To create and manage your customer account.
- To process orders, reservations, and send SMS or email updates.
- To improve our services, fix issues, and prevent abuse or fraud.
3. Who We Share Your Data With
- Internal staff who need the information to prepare and deliver your order.
- Trusted delivery partners or riders who require your contact and address to complete delivery.
- We do not sell your personal data to third parties.
4. Your Rights
- You may request to update or correct your personal information in your account.
- You may contact us if you have concerns about how your data is used.
- Subject to legal and operational limitations, you may ask for your data to be deleted when no longer needed.
5. Data Security
- We use reasonable technical and organizational safeguards to protect your data.
- No system is 100% secure, but we aim to minimize risks through controlled access and monitoring.